“The experience from Amazon Ashray has been good. There is Air conditioned resting facility, mobile charging, cold water to drink. Overall good experience,” said one delivery associate using the Ashray facility in Gurugram.
The Mobile Ashray on wheels is equipped with air-conditioned seating, drinking water, electrolytes, Wi-Fi access and mobile charging points, enabling delivery associates to pause, hydrate and recharge during their workday. Amazon said the initiative has already witnessed strong participation from gig workers across multiple platforms within days of launch.
Project Ashray was launched with the objective of creating accessible rest spaces for India’s growing delivery workforce. According to Amazon India, the facilities are free to use for all delivery associates, reinforcing the company’s focus on improving safety, comfort and well-being for frontline workers across the logistics ecosystem.
Industry observers say initiatives like Mobile Ashray are becoming increasingly important as India’s quick commerce and e-commerce sectors continue to expand rapidly, placing greater physical demands on delivery personnel working across urban centres.

